24tbajee Privacy Policy – Our Full Commitment to Protecting Your Data

This Privacy Policy applies to all services on the 24tbajee website and mobile application. By creating an account, logging in, or using any of our services, you are agreeing to the terms of this policy. We recommend reading it before you start using the platform.

24tbajee is built with Bangladeshi users in mind, which is why this policy is written in Bengali — so everyone can understand it clearly. We want no ambiguity around how we handle your data; everything we do, we say openly.

This policy applies only to services provided directly by 24tbajee. Third-party game providers and payment services integrated into our platform operate under their own privacy policies, and those parties are independently responsible for their respective practices.

24tbajee collects only the information necessary to deliver its services properly. Nothing is requested without a reason. There are three main sources of data collection: information you provide directly, data collected automatically while you use the platform, and information obtained through payment and KYC processes.

Please note that 24tbajee never collects your full bank account number or card CVV. All payment processing takes place through fully encrypted channels.

Any data 24tbajee holds about you is used strictly for defined purposes. Each purpose is stated clearly below — no ambiguity, no assumptions.

• To create and manage your account and verify your age.
• To process deposit, withdrawal, and betting transactions.
• To detect and prevent fraud and bonus abuse.
• To inform you about relevant promotions and offers (only where you have given your consent).
• To identify and resolve technical issues on the platform.
• To comply with international gaming licensing requirements and legal obligations.
• To provide accurate assistance through customer support.
• To support the implementation of responsible gaming policies.

For many people, this is the most important question — can anyone else see my data? The direct answer is: no, it is never shared for commercial purposes. However, limited data is shared with a select group of trusted technology partners solely to deliver our services.

Circumstances in which data may be shared:

• Payment Provider: Only the payment details necessary to complete a transaction are shared with bKash or Nagad.
• KYC Verification Service: Certified third-party services are used for identity verification — all of whom follow strict privacy standards.
• Game Provider: When you play games from Evolution Gaming or Pragmatic Play, those game providers may access minimal session data — but never your full profile.
• Legal Authorities: 24tbajee is legally obligated to share information with relevant authorities when required by a valid legal order or investigation.
• Technology Infrastructure: Secure cloud hosting providers that comply with GDPR and other international standards.

Your data is not shared with any parties outside this list. Notably, no advertising networks, data brokers, or marketing firms are given access to your information.

24tbajee's security infrastructure operates across multiple layers. It's not just a password — an entire chain of technology works continuously to keep your data protected.

Your password is never stored in plain text — it is secured using bcrypt hashing, which means no 24tbajee employee can ever see your actual password. Any unusual login attempt will automatically trigger a security alert.

Server security audits are conducted regularly by third-party cybersecurity specialists. Any vulnerabilities identified are addressed promptly. 24tbajee's data centers operate on ISO 27001 certified infrastructure.

24tbajee does not retain data beyond what is necessary. A specific retention period is defined for each type of information collected.

For active accounts: all necessary data is retained for as long as your account remains active. Transaction records are generally kept for up to 5 years after account closure due to legal requirements. KYC documents are retained for a defined period following verification, in accordance with applicable regulatory guidelines.

Upon account closure, personal data is generally deleted or anonymised within 30 days — except for information that must be retained due to legal obligations. If you submit a personal data deletion request, it will be processed within 15 business days.

The 24tbajee website and app use cookies. Cookies are small files stored in your browser that help improve the quality of our service. Below is a breakdown of what each type of cookie does.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly. 24tbajee never uses tracking cookies for advertising purposes.

24tbajee believes you have full ownership of your data. Your rights are explained in detail below.

To exercise any of these rights, email support@24tbajee.best or reach out via Live Chat. 24tbajee typically responds within 7–15 business days.

24tbajee strictly discourages and works to prevent anyone under 18 from using the platform. No data from minors is knowingly collected.

Age verification is mandatory at the time of registration. Your age is confirmed through your National ID during the KYC process. If a minor is found to have created an account using false information, the account will be closed immediately and all associated data will be deleted.